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Bissell Crosswave Review

Wish you could sweep and mop at the same time? The Bissell Crosswave is a multi-surface floor cleaner designed to do just that (and clean area rugs too).

This week we will be putting the Crosswave through the Modern Castle performance tests to determine how well this unit can perform as both a vacuum and mop.

Mopping & Vacuum Floor Cleaner


Bissell Crosswave

The Bissell Crosswave is a versatile wet dry vacuum that gives users the ability to vacuum, sweep, and mop at the same time. The Crosswave dominated our cleaning tests, removing nearly 100% of all dry and wet debris types. The only major con is it cannot be used on carpets, so it’s not a whole home cleaner. That said, for all hard surfaces and area rugs it provides exceptional cleaning performance. Highly recommended.Check Price


  • Incredible cleaning performance on both hard surfaces and area rugs.
  • Surprisingly easy to use and maintain (annual costs not too high).


  • The Crosswave cannot be used on carpets, only areas rugs.
  • This Bissell struggles a bit with liquid when it is up against baseboards or walls.

Does the Bissell Croswave clean well?

In a word, yes. The Bissell Crosswave is a powerful wet mop. In addition, it’s able to remove larger dry debris that you would normally need a vacuum or broom for. You can use Bissell’s cleaning solution or make your own to save money. It has enough suction and scrubbing power to remove stuck on debris.

Prefer to watch rather than read? See our Bissell Crosswave video review below:


  1. Accessories
  2. Cleaning Performance
  3. Maintenance
  4. Value
  5. Specs
  6. Summary

Bissell Crosswave Design

The Bissell Crosswave is designed with somewhat of a stick vacuum styling, with a few extra additions.

Bissell Crosswave

As a wet dry vacuum, the cleaning head of this unit contains a multi-surface brushroll that is able to help agitate dirt and debris, in addition to mopping hard floors or wash area rugs.


Several strands of cloth make up the brushroll. By using cloth, the brushroll is able to absorb the cleaning solution and water in order to properly clean the floors. Additionally, the cloth is soft enough to avoid scratching your more delicate floors.

Cleaning Tank

There are two separate tanks on this Bissell. One is used for the clean water and cleaning solution and the other is used to store the dirty water and debris that is sucked up by the unit.

Bissell Crosswave cleaning solution water tank
Bissell Crosswave cleaning solution water tank

On the clean water tank is two fill lines; one for small area messes and one for large messes. These lines are clearly marked to show how much water should be added, followed by how much cleaning solution should be added to the water.

By following the measurements provided on the tank, users are able to create the right amount of solution to clean the floors with, without wasting any water or cleaner.

Dirty Tank

The dirty water / debris tank is 0.4 L and can easily be removed from the unit. A small lip on the front of the tank acts as a handle, allowing the user to quickly release the tank from the Crosswave itself.


Along the handle of this Bissell are the cleaning mode knobs. The two buttons indicate the floor type the user is cleaning on; rug and hard floor. Once the Bissell Crosswave is turned on, the mode can be quickly changed by pressing one of these two buttons.

The trigger that supplies the water and cleaning solution to the brushroll is also located along the handle and can be squeezed once the unit is powered on.

Bissell Crosswave cleaning head (side view)
Side profile view of the Bissell Crosswave cleaning head

25′ cord powers the unit and can be wrapped along the back side of the Crosswave.

How Bissell Crosswave Cleans

The Bissell Crosswave cleans in a few different ways. Since this unit operates as both a mop and a vacuum, the way in which it cleans can vary.


First off, when used as a vacuum, the Crosswave works to sweep and suck through the suction path and brushroll. The brushroll will spin, sweeping dirt and debris into the suction path of the unit. From there, the suction power of the Crosswave works to lift the dirt and debris into the dust bin.

Bissell Crosswave multi-surface cleaning head
Bissell Crosswave multi-surface cleaning head


Next up, the Bissell Crosswave can be used to mop hard floor surface types, such as tile or hardwoods, in addition to washing area rugs. As the Crosswave is placed into hard floor mode, the brushroll will begin to spin.

Once this occurs, users can press the trigger on the inside of the handle, which will dispense the cleaning solution onto the brushroll.

Bissell Crosswave multi-surface cleaning head
Bissell Crosswave multi-surface cleaning head

Now that the solution has been dispensed onto the brushroll, it can be used as a mop. Yet, it is still going to suck like a vacuum as well. This combination allows users to clean messes that contain both dry and wet debris all in one.

For example, cereal and milk – the Bissell Crosswave will suck up the dry debris like a vacuum while also mopping up the liquid.

Area Rugs

If you are cleaning an area rug, the unit needs to be placed into “area rug” mode. This is completed by pressing the appropriate button on the handle of the unit. The area rug mode works in a similar fashion to the hard floor mode, except four times the amount of cleaning solution is dispensed. This process allows the brushroll to clean deeper.

Bissell does recommend that if a mess is extremely sticky on a hard floor surface, users should place the unit in area rug mode. The added amount of cleaning solution will help lift the sticky substance off of the floor.

Overall, there are a few different ways that the Bissell Crosswave cleans.

How big is the Bissell Crosswave?

The Bissell Crosswave is 46″ tall, 12″ wide, and 10.6″ deep. Additionally, this Bissell weighs 11 pounds.

  • Length – 46″
  • Width – 12″
  • Cleaning head Depth– 10.6″
  • Weight – 11 pounds
Bissell crosswave wet dry vacuum review - size and dimensions

What accessories come with the Bissell Crosswave?

The Bissell Crosswave is a multi-surface wet dry vacuum that includes a few different parts and accessories.

Bissell Crosswave accessories and parts

The Bissell Crosswave includes the following:

Bissell Crosswave multi-surface brush

Multi-Surface Brushroll

The Bissell Crosswave includes a multi-surface brushroll. This brushroll includes medium firmness bristles, in addition to the softer fibers of the core brush. This makes it great for a variety of hard surfaces, in addition to area rugs.

Bissell Crosswave hardwood floor brush

Hardwood Floor Brushroll

Some versions of the Bissell Crosswave include the hardwood floor brush. This is similar to the multi-surface brush, except it does not include the medium firmness bristles. This brush is all soft fiber, which is better for polishing hardwood floors.

Bissell Crosswave area rug brush

Area Rug Brushroll

Some versions of the Bissell Crosswave include the area rug brush. This brush is entirely made up of medium firmness bristles and does not have the core of soft fibers. The firmer bristles create better agitation, which will yield better cleaning performance for area rugs.

Bissell Crosswave pet brush

Pet Brushroll

Some versions of the Bissell Crosswave include the pet brush. This brush is similar to the multi-surface brush, however, the firmer bristles sit below a softer bristles. This allows for agitation, but keeps the firmer bristles from grabbing onto longer hairs and becoming tangled. It works on both hard surfaces and area rugs.

Bissell Crosswave cleaning solution

Cleaning Solution

The cleaning solution included with the Bissell Crosswave is designed for multiple floor surface types. This solution should be mixed with the water inside of the clean water tank. There are also specific cleaning solutions available for hardwood floors, area rugs, and pets.

Bissell Crosswave cleaning tray

Cleaning Tray

A cleaning tray is also included with the Bissell Crosswave. The unit can be placed on top of the tray with cleaning solution added to the front portion of the tray. Users are the able to turn the Crosswave on and clean the brushroll with this stationary cleaning tray.

Bissell Crosswave filter


The filter included with the Bissell Crosswave is washable, but does need to be replaced eventually. Users will be able to notice the deterioration of the filter over time, which should help to know when the part should be replaced.Although the Bissell Crosswave does not include a large number of extra parts or accessories, there are options to purchase more.

Cleaning Solutions

Bissell offers a good variety of cleaning solutions, including the following:

  • Multi-surface: The multi-surface solution can be used to clean wood, area rugs, and tile.
  • Wood: As the name suggests, the wood formula should only be used on your hardwood floors.
  • Area rug: The area rug cleaner should be used strictly on area rugs, not carpeted surfaces or hard floor types.
  • Multi-surface Pet: The Bissell Crosswave can also be used top clean up pet messes, which is where this cleaning solution comes in handy.
  • Variety Pack: Alternatively you can grab a variety pack,, which includes the multi-surface, wood floor, and area rug cleaning solutions.
  • Make Your Own: If you’d prefer to make your own Bissell Crosswave cleaning solution alternative, you can! Check out our DIY homemade recipe below.

Each of these cleaning solutions offers a different scent. Therefore, users have even more variety when choosing which smell they would like to enjoy while cleaning the floors.

Cleaning Tests

The following tests are designed to show how the Bissell Crosswave performs as both a mop and a vacuum.

We tested the Crosswave as a mop on tile flooring, spreading three different debris types across the floor and attempting to mop them up over the course of three passes.

Next, we tested the Bissell Crosswave as a vacuum on an engineered hardwood floor. For this test, we spread four different debris types across our testing lane and attempt to suck each of them up.

Below are the cleaning scores for each debris / cleaning type.









For starters, the mop test contains three debris types:

  • Dirt / mud
  • Honey
  • Soda

Each of these debris types offer a different level of stickiness and consistency, allowing us to test the Bissell Crosswave against a light, heavy, and liquid substance. All three debris types are spread across our testing lane in three separate sections.

Bissell Crosswave mopping tests
What our mopping test look liked before we starting cleaning

Throughout our mopping tests, we try to give real life examples and be as consistent and fair as possible. The mopping test procedure goes as follows:

  1. Measure out 3 oz of soda and spread the soda across the back of the testing lane.
  2. Squirt honey in the middle of the testing lane, covering a majority of the width of the lane.
  3. Create a muddy substance from dirt and water then spread the mud with a shoe.
  4. Make a pass across the testing lane and compare the amount of each debris type mopped up on pass one to the untouched debris.
  5. Make pass number two across the lane and analyze the amount of each debris type mopped up.
  6. Make a third pass, if necessary.

Mopping Tests

OThe Bissell Crosswave did an excellent job mopping up each of the three debris we spread across our testing lane. After making one pass across all of the debris, the mud was removed 100% of the way, the honey was removed 90-95% of the way, and the soda was mopped up at a level of at least 95%.

As less of a sticky substance, the dirt posed no issues for the Bissell Crosswave. On the other hand, the honey and soda were not entirely mopped up after one pass.

Bissell Crosswave mopping tests
Bissell Crosswave mopping vs. soda, honey, and mud (we cleaned the left side, leaving the right dirty so you could see the difference)

Cleaning Honey

The honey is quite a thick, sticky substance that requires a little bit of extra pressure from the user, in addition to 2-3 passes to completely remove it. After our second pass, the honey was virtually non-existent. One final pass left the area where honey was spread, spotless.

Bissell Crosswave honey test

After a single cleaning pass, the vast majority of honey was removed, with a slight residue remaining. After pass #2 virtually 100% of the honey was removed.

Cleaning Soda

Soda was a bit different than both the mud and honey. The Bissell Crosswave did not have any problems mopping up the soda, except when it came to mopping it away from the baseboards of our testing lane. When easily accessible, the Crosswave mopped up the soda with ease.

However, as we tried to mop the soda that was up against the baseboards, it seemed as if the inch or so of plastic casing around the multi-surface brushroll prevented this Bissell from getting close enough to the baseboard.

Bissell Crosswave cleaning soda
Liquids that push to the baseboard or wall may be harder for the Crosswave to clean.

That said, there was a minimal portion remaining on our testing lane after everything was said and done. We were able to use a small rag and clean up the rest of the mess.

RELATED | Wonder how the Crosswave compares to the Hoover Floormate? Find out in our Bissell Crosswave vs. Hoover Floormate comparison. Also see our Bissell Crosswave vs. Symphony comparision. 

Area Rug Cleaning Test

As one of the more versatile mops we have tested, the Bissell Crosswave also has the ability to wash area rugs. During this test, we took a high pile shag rug that has not been washed in 6 months. The rug sits in a high traffic area of a home and is in a house with one dog and two cats.

From there, we used the Bissell Crosswave to clean half of the rug and compare to the other half. After doing so, we found that the Crosswave was able provide a deep cleaning for the rug. 

Does it remove dog & cat hair?

It removed a sizable portion of dog and cat hair (in addition to other dirt / debris) from deep within the fibers of the rug.

The Crosswave was able to remove dirt, debris, and dog hair that our vacuum missed
The Crosswave was able to remove dirt, debris, and dog hair that our vacuum missed

While the Bissell Crosswave was able to remove lots of hair, dirt, and debris, it wasn’t able to restore the carpet’s white stripes back to their original vividness. 

Does it remove stains?

To erase the stains from a rug like this one, you will more than likely need a more powerful carpet cleaner or perhaps a stain remover like this.

Our cleaning process consisted of three total passes over the dirty area of the rug. During these passes, we saw the carpet get cleaner each pass.

By the final (third) pass, the carpet still had some slight discoloration, but there was a definite improvement in smell, aesthetic, freshness, and overall cleanliness.

Area rug cleaning test - Bissell Crosswave
Area rug cleaning test – Bissell Crosswave

Probably the most interesting trait about using the Bissell Crosswave on the area rug was its ability to suck down deeply into the rug.

After priming the unit for 10 seconds, I began pushing the Crosswave. Once I got moving, I found that this Bissell was sucking so deeply into the rug that it was difficult to actually push and pull the unit.

If you’re able to move quickly, the Crosswave is not as hard to handle, but if you are taking slower passes across the rug, some users may find it a bit harder to push on a thicker rug.

On the positive side, this strong degree of suction allowed the unit to remove dog hair and debris that was deeply grounded into the rug.

Vacuum Cleaning Tests

The Bissell Crosswave performed flawlessly as a vacuum during our tests. After spreading the rice, kitty litter, cereal, and sugar across our testing lane, the Crosswave was able to vacuum up 100% of each debris.

There were no issues with this Bissell when it came to vacuuming on hardwood floors.

Bissell Crosswave vacuuming tests
Bissell Crosswave vacuuming test vs. cereal, sugar, kitty litter, and rice

Keep in mind, the Bissell Crosswave is not designed to vacuum on carpeted surfaces, therefore we did not test this unit, as a vacuum, on any carpets.

If you need a vacuum that performs better on carpets see our full list of vacuum reviews, our best vacuum for carpet primer, or the Dyson V10 (one of our personal favorites).

Overall, the Bissell Crosswave had an impressive level of performance with regard to vacuuming on hardwood floors. Combining this high level of vacuuming performance with the strong mopping performance makes for a an extremely well-rounded wet dry vacuum.

Is the Bissell Crosswave Easy to Use?

The Bissell Crosswave is not a complicated unit to use, but it can be confusing to operate your first time. That said, Bissell does offer a user guide with clear instructions on how to operate / maintain the Crosswave.

Cleaning Modes

First things first, there are two cleaning modes that determine how this Bissell should be used; hard floor and rug. These two modes are controlled by labeled buttons located on the handle of the unit.

Bissellc Crosswave removing the brush
To remove the brush, simply snap off the protective cover, and then pull the brush along the side “pull” hook.

Each of these modes can be used to vacuum or mop / wash your floors. If you decide to use the Bissell Crosswave as a vacuum, the only requirements are plugging in the unit and choosing a floor type. The rest of the work, aside from actually pushing the Crosswave, is controlled by the vacuum.

Bissell Crosswave dirty water tank
Removing the Crosswave’s dirty water tank

Preparing to Clean

As you move on to mopping, the process become a little more intuitive, but nothing over the top. For example, if you decide to mop your tile floors, the process is as follows:

  1. Remove clean water tank from back side of Crosswave (be sure unit is not plugged in before doing so)
  2. Choose floor size and fill water / solution to their respective lines
  3. Replace the tank into the Crosswave
  4. Plug in unit
  5. Choose floor type
  6. Once powered on, press and hold the trigger on the handle for 10 seconds to allow for priming of the water / solution
  7. Begin cleaning

The more you use this unit, the easier it gets. Filling the water tank is not difficult and is quick to complete. Once you actually power the Bissell Crosswave on, mopping is simple, as long as you are consistent with squeezing the trigger that releases the cleaning solution.

Bissell Crosswave water tank removal
To remove the cleaning solution water tank along the back, simply pull up and out from the unit.

Some users may find that the unit does not clean its best if the brushroll is not primed before cleaning, or if they are not holding down the trigger while making passes back and forth across the mess.

Replacing Parts

Each of the water tanks and the brushroll can be removed easily as well. Simply pull on their respective handles and each section will pop off. Be sure you hear a click when replacing each piece, as this ensures everything is snapped into place correctly.

Overall, the Bissell Crosswave is not hard to use, but you may want to give the directions a quick read before using it for the first time.

RELATED – Interesting in how other Bissell’s clean? See our Bissell vacuum reviews, as well as the popular Bissell Pet Hair EraserHard Floor Expert, and Bolt stick vacuum.


The Bissell Crosswave contains a swivel head, but this is not a highly maneuverable swivel head. The head is only able to turn ~25°.

Bissell Crosswave maneuverability

The inability to turn could be an issue for some users, depending on the layout of your home. If you are only trying to mop or vacuum open spaces, the Crosswave’s maneuverability won’t be an issue.

  • Weight: 11 pounds
  • Power: 25′ cord
  • Height: 46″
  • Cleaning Modes: 46″

Although this Bissell is not able to turn sharply, it does contain a 25′ cord. Therefore, the cleaning radius of this mop is quite large.

Maintenance Tasks & Costs

The following table indicates the frequency at which you will likely want to replace the various parts and components of the Bissell Crosswave. However, your individual experiences may vary.

TypeWet Dry
Weight11 lbs.
Floor TypeAll (indoor)
Dust Bin Capacity0.8 L & 0.4 L
CordlessNo - 25' cord
ReturnsVaries by retailer
Warranty2-Year limited
Check PriceCheck Price

Maintaining the Bissell Crosswave is of the utmost importance. If you do not pay attention to the maintenance and care of this unit, you may experience less than ideal cleaning performance.

  • Wash / change the filter – The Bissell Crosswave only has one filter, but it should be washed after every major cleaning session. As a washable filter, the replacement frequency is a bit less than most other filters. After cleaning the filter you’ll want to let it dry 24 hours before using it again.
  • Empty / clean the dirty water tank – Emptying the dirty water tank is crucial. If the water tank is full, the Crosswave will stop cleaning entirely. It is extremely important to empty / rinse out the dirty water tank after every use.
  • Clear / clean brushroll – The brushroll is another major player in the performance of the Bissell Crosswave. There will be times where the brushroll is dirty or contains tangles from hair, strings, etc.. To clean the brushroll, place the unit on the cleaning tray and run the brushroll on top of some water / solution. Freeing the brushroll of any tangles can be completed with scissors or by hand.

Annual maintenance costs for the Bissell Crosswave lands around $40 / year. This includes replacing the filter and brushroll once a year and 64 oz. of multi-surface cleaning solution.

However, if you make your own at-home cleaning solution you can reduce your annual maintenance costs to around $20 / year.

Bissell Crosswave Solution Alternative

Around 50% of the on-going maintenance costs for the Crosswave will be the cost of your cleaning solution. You’ll save yourself at least $20 / year if you make your own homemade cleaning solution.

It’s incredibly easy to make a homemade Bissell Crosswave solution substitute. Below are a few floor cleaner solutions that will work great.

NOTE – One commenter below said vinegar cleaning solutions damaged the seals of her Crosswave. We have not experienced this issue with our Crosswave or other similar mops, however please use the following recipes at your own risk.

Bissell Crosswave Cleaning Solution for Multi-Surfaces

  • White vinegar, 16 ounces
  • Essential oil, 20 drops (optional, use your preferred scent)

Simply mix your vinegar and essential oil together. Add the appropriate amount of water and cleaning solution to the cleaning tank. That’s it!

Bissell Crosswave Cleaning Solution for Hardwood Floors

  • White vinegar, 16 ounces
  • Olive oil, 2 tablespoons
  • Essential oil, 20 drops (optional, use your preferred scent)

Mix the vinegar, olive oil, and essential oil together. The olive oil acts as a protectant for your wood floors. Then add the appropriate amount of cleaner and water to the tank.

Bissell Crosswave Cleaning Solution for Multi-Surfaces (deep clean)

  • White vinegar, 16 ounces
  • Liquid castile soap, 2 tablespoons
  • Essential oil, 20 drops (optional, use your preferred scent)

Mix the vinegar, liquid castile soap, and essential oil together. This recipe is similar to the first one, except the castile soap adds an additional cleanser. Use this recipe to clean extra dirty floors with the dirt removing power of castile soap. As with the other recipes, add the appropriate amount of water to this cleaning solution alternative in the Crosswave water reservoir.

PRO TIP: If you find that the castile soap and vinegar don’t mix very well, try mixing the castile soap with about 3 times as much hot water. Once it’s fully disolved, then mix it with the vinegar (thanks to Modern Castle reader, William M. for this tip!).

Bissell Crosswave vs. Bissell Crosswave Pet

Bissell offers its standard Crosswave as well as a Crosswave Pet. There are not many differences between the two, but certainly enough to sway your decision if you’re a pet owner.

 Bissell Crosswave (Original)Bissell Crosswave Pet Pro
BrushrollMulti-surface brushrollTangle free pet brushroll
Cleaning SolutionMulti-surface (generic) versionMulti-surface pet version
Warranty2 years3 years
PriceCheck PriceCheck Price

To begin with, the design of these two Bissell’s is structurally identical. The only design difference between these two units is the color scheme. The standard Crosswave (which we are focusing on in this review) is green, whereas the Bissell Crosswave Pet is purple.

When we take a look at the brushrolls included with these two units, the Bissell Crosswave Pet is going to include a multi-surface brush designed specifically for pet hair. Bissell claims that this brush is tangle free for hair up to 8″ long.

Bissell Crosswave vs. Bissell Crosswave Pet Pro

Included with the standard Bissell Crosswave is a similar brushroll, minus the extra pet featured tangle free design.

Pet Cleaning Solution

Additionally, the purchase of a Bissell Crosswave Pet will contain the multi-surface pet cleaning solutioninstead of the standard multi-surface cleaner included with the original Crosswave.

The last major difference between these two Bissell Crosswave units is the warranty. The Pet includes a 3-year warranty, as compared to the 2-year warranty offered on the standard.

If you’re looking for additional help dealing with pet hair, see our Bobsweep pet hair plus review and Shark Pet Perfect 2 review.

Is the Bissell Crosswave a Good Value?

The Bissell Crosswave offers an amazing value. This Bissell acts as both a mop and vacuum, and does an excellent job cleaning in both forms. The price you pay for this unit is well worth the high level of performance you receive.

Bissell Crosswave


During our cleaning tests, there were hardly any issues. As a vacuum, the Crosswave was flawless. As a mop, it was on the brink of flawlessness.

The only area where we saw a problem was having the unit try to mop up liquid that was up against a baseboard. While the Crosswave was not able to clean up 100% of the liquid, its performance with other messes with perfect.


Maneuverability is perhaps my biggest complaint. The Crosswave has a limited turning radius of ~25°. That said, it does have a 25′ cord, which is a nice feature.


Maintenance isn’t too bad considering the cleaning performance. The cleaning solutions could get pricey, however, those are easy enough to make at home. Beyond that, it’s simply replacing the filter and brushroll as needed.

Warranty and returns are about average with the Crosswave. Bissell offers a 2-year warranty and a 30-day return policy (via

RELATED – More excellent value vacuums in our cheap vacuums guide.

Bissell Crosswave Specifications

Below is a complete list of important specifications and features included on the Bissell Crosswave:

TypeWet Dry
Weight11 lbs.
Floor TypeAll (indoor)
Dust Bin Capacity0.8 L & 0.4 L
CordlessNo - 25' cord
ReturnsVaries by retailer
Warranty2-Year limited
Check PriceCheck Price

Who Should Buy the Bissell Crosswave?

The Bissell Crosswave is a well-rounded unit that has the ability to sweep, vacuum, and mop all at the same time. If you’re looking to knock out all of these, plus wash your area rugs, then the Bissell Crosswave could be a good addition to your household.

I would recommend the Bissell Crosswave if you’re looking for the following features in a wet dry vacuum:

  • Want a wet dry vacuum – As a wet dry vacuum, the Bissell Crosswave offers the ability to vacuum, sweep, mop, and wash. On hard floor surfaces, the Crosswave will vacuum up dry debris while also mopping the floors. As you move to area rugs, the Crosswave will work to deep clean your rug through its multi-surface brushroll.
  • Want serious deep cleaning – The Bissell Crosswave dominated our cleaning tests, both wet and dry. However, even more impressive, it was able to even clean grout lines fairly well. Even with just a couple of quick passes I could already see my tile grout lines becoming visibly cleaner.
  • Like the idea of washing your rugs  – If you like the idea of being able to mop your floors and wash your area rugs with the same Bissell unit, the Crosswave could be a great option. Performance on both of these floor types is solid.

One last note, please remember that the Crosswave shouldn’t be used on carpets. Area rugs are fine, but not regular carpets.

For more information on the Bissell Crosswave visit here.


  • February 21, 2020 – added our Crosswave video review.
  • October 25, 2019 – added a notice about vinegar based cleaning solutions on the Crosswave.
  • June 7, 2019 – Updated formatting, layout, content, and more.
Wet mess? Dry mess? No problem
  • 97%
    Design - 97%
  • 98%
    Performance - 98%
  • 95%
    Quality - 95%
  • 96%
    Usability - 96%
  • 94%
    Value - 94%


The Bissell Crosswave is a multi-surface floor cleaner with a great level of versatility paired with strong performance. This specific Bissell is able to suck up dry debris while also mopping and cleaning up wet substances on your hard floors. Additionally, the push of a button allows you to wash you area rugs easily. All things considered, the Bissell Crosswave is a great option for users who want to sweep and mop in one pass.

Need Help? Ask Your Question Below

  1. Can anyone tell me how this works with cat litter?

    We have 4 cats and they are constantly flinging litter everywhere. I am concerned with the water/litter combination that it might make a mess on the floor or clog up the vacuum.

  2. I love my Bissell Crosswave Cordless Max and can’t imagine life without it now. I have two large, constantly drooling and shedding dogs, so this machine gets put to use daily. Prior to this machine I would always use hot water and white vinegar to clean my floors, unfortunately I don’t think I can use a hot water/vinegar solution in my Bissell Crosswave clean water tank because it appears to eat away at the rubber in the cap for the clean water tank. I have had to order to replacement caps. Can’t imagine what else could be eating away at the rubber seal in the cap and I make sure to take all the pieces out and apart to dry before the next use.

    • Thanks for sharing your experience, Lilly! Glad to hear the Crosswave has been working well for you.

  3. I just purchased and used it once. I really like it.
    Would you think it would be safe to spray some diluted bleach on the Floor? Or this may ruin the rubber seal as well?

  4. I have purchased a total of 3 units (two I gifted to my adult children). I love the corded models however the new cordless model is not as good. The tank that is provided for the cleaning solution is much smaller and will not hold enough fluid to get through my entire 800 sq ft home. Second the battery life barely makes it to clean my home. It takes 4 – 8 hours of recharging so not something you can do a quick charge on to finish up. I am disappointed with this model and am contacting Bissell for a solution or exchange on a corded model.

    • Sorry to hear the cordless Crosswave is disappointing. Hopefully they will allow you to exchange.

  5. Can the Crosswave be used with bamboo flooring? I’m aware steam cleaners are not recommended, but from what I’ve seen, the Bissell doesn’t use heated water or steam. Thanks for any help you can give!

    • That’s a question that’s better suited to your bamboo floor manufacturer. Some wood floors are incredibly delicate, so even a little water could cause them damage.

      According to Bissell, you can use the Crosswave on:

      “tile, sealed wood floors, laminate, linoleum, rubber floor mats, pressed wood floors, area rugs, and more.”

      If your bamboo floors are sealed, you’ll probably be okay. If not, I would avoid it.

  6. Hi,
    Thank you for the thorough review. I am thinking about buying a crosswave but can’t decide between the cordless one and the one with a cord. Do you have any experience with the cordless one? How long does the battery last? What is the docking station like? Is the cleaning power the same?

    • Hi Heather,

      Unfortunately, we only had the corded model to test, so we cannot say for sure how good / bad the cordless one performs.

      With respect to performance, generally, corded vacuums / mops are always going to be more powerful than a cordless option. Even in the most high in scenarios, like a Dyson V11 Ousize, a corded Dyson still has more suction.

      Get the corded if you want more power. Get cordless for greater convenience and usability.

  7. Has anyone used a mixture of methylated spirits and water as a substitute cleaner in their Bissel? That is what I usually use with a mop and bucket

  8. I have had a Bissell crosswave for about 2 years. I have a very difficult time removing the protective cover over the brush. I’ve oiled the knobs and etc but doesn’t help much my I think I need a protective cover replacement. Also,bit makes a terrible noise when it runs. Amy help with that issue. Other than these issues, I love the vacuum.

    • Unfortunately, I’m not sure about that. I’m sure Bissell probably advises against it, but it may still work. However, I would not recommend it.

    • Unfortunately, that’s not something we’ve been able to test yet. Hopefully another Modern Castle readers has an idea and can help.

  9. The Crosswave is the best floor cleaner I have used on both my ceramic tile floors and my area rugs. I am extremely pleased with its cleaning results, ease of use, and ease of maintenance. I treat the edge/corner problem by using floor solution in a bucket and cleaning with a long-handled brush, then picking up the liquid with the Bissell. I occasionally feel that I have to use this method with stubborn stains and I carry a large plastic spackling knife in my pocket to use on stuck-on debris. We live with large dogs in the house and I have yet to encounter the tangled hair issue. We do not have a pet hair brush. a pet hair brush I’m glad I found it at a local Bed, Bath and Beyond store.

    My question is: can I use another liquid cleaning solution, such as Fabuloso, in the solution tank in the same proportions as the Bissell Multi-Surface solution? Thank you.

    • Thanks for sharing your experience, Michaela! I’m glad to hear you’ve been happy with the Crosswave.

      As far as other cleaning solutions go, I would say “use at your own risk”. Some users have reported issues with the Crosswave after using a non-Bissell cleaning solution. If it’s something really mild or diluted you might would be fine, but that’s just a guess. For me, I would only use water or a Bissell solution.

  10. I have pergo floors . Can I use Murphy oil soap in cross wave ? My floor stricks
    easy . Murphy oil makes it shine .my wood floors snap together

    • I doubt it. The Crosswave does best with just water or Bissell’s specific cleaning solution. I would not risk something like oil soap.

  11. I’ve had two of these after having two of Hoover floormates. Both floormates completely died on me in under 2 years, and their squeegees tore up quickly. Then i tried a crosswave. The first crosswave stopped pumping/spraying solution after i put a little Clorox (very diluted) in the solution tank for sanitizing. Don’t do that either! I strongly suspect the Clorox destroyed the pump. It still vacuumed though. Second crosswave is hanging in there and working great. My only real complaint about it is the squeegee bar on the bottom of the base has a groove that collects “mud” when i use it on loose kitty litter. It works fine for a while, then it starts smearing the mud, or leaves muddy drips on the floor after i park it. I have to flip it over and clean the mud out. It works great on standard floor dirt. Sucks up cat hair with ease. Beats a mop hands down on soda spills. No sticky residue left behind like with a mop (try walking barefoot on it). Sucked up an entire spilled 32 oz thick protein shake once, very impressive. I don’t generally even put cleaning solution in it, just plain water. I spray cleaning solution on the bad spots from a bottle and let them soak for 5 or 10 minutes, then scrub and rinse with the crosswave. I do have use a swiffer mop to clean around the edges/corners.

    • Thanks so much for sharing your experience, Tracy. I’m glad to hear the Crosswave has been working well for you!

  12. Thank you for your reply but I did not mean the colors of the cleaner box I mean the colors of brooms there is a broom color green and blue and purple whichever is better

    • Ah, my mistake!

      Green = Crossave original version

      Purple = Crosswave Pet Pro version

      Basically, get the Purple if you have pets. Otherwise, green is totally fine.

  13. Hi 👋 Thank you, very cool report. My question: When I bought a bissell, the seller told me not to use a white vinegar or an acidic or lemon flavored detergent. Because you mentioned the recipes for cleaning solution for the white vinegar broom
    It’s confusing to me
    Do I use vinegar without fear on the wonderful bissell?
    My broom bissell crosswave 17132
    I want to know and what is the difference between the color green, blue and purple

    • I personally think vinegar is fine. However, if the store person told you to not use vinegar I would go with that advice.

      I have not noticed any issues using vinegar in ours. But to be 100% safe you should just use the pre-made cleaners that Bissell provides.

      Green bottle = multi service cleaning solution for pets
      Blue bottle = cleaning solution for area rugs
      Purple = multiple surface solution for all floors

  14. i just purchased a crosswave and cleaned my carpets with it. I did not have a problem cleaning the caprets and wonder why it is not recommended to clean carpets with the unit. Actually it did a fine job on the carpets but I did have to make multiple passes to get all the soiled areas clean.

    As far as where to dump the dirty water tank….I dumped it in the commode and flushed it.

    • I think it’s not recommended for carpets because it’s not able to fully remove the water like a true carpet cleaner can.

      This could create mold and let other bacteria grow in your carpets.

  15. I was just going to message you to ask if you’ve ever considered reviewing/comparing wet dry vacs and then I found this. Good stuff, I really appreciate your website, thank you.

    I’m a little confused about your referral links though. I’ve noticed all of your links for purchasing an item bring you to I am planning on purchasing a Dyson V series vacuum but from How would I go about doing that so you get the referral commission?

    • Hi Jordan,

      Glad you were able to find the Crosswave! It’s a great vacuum. We’ll likely be doing more wet / dry vacuums in the future, but that’s at least a few months away before we can tackle those products.

      Regarding the referral links, most of our readers seem to prefer purchasing on Amazon, so that’s why most of our links go there.

      However, if you want to purchase from Dyson here is our referral link to their home page – – anything you buy on Dyson after clicking that link will help support our efforts here at Modern Castle. Thanks so much for your help and support! We really do appreciate it.

  16. Although your review was pretty thorough in most respects, nothing was mentioned about cleaning the dirty tank. How is the wet hair disposed of? You can’t pour wet hair down a drain. At some point you have to touch it to dump in the trash. How do you separate the wet hair and debris from the water? Thanks!

    • Sorry about that, Ann.

      So what we did was pour our what liquid water was in the dirty tank down the drain. Usually the other debris is sort of clumped together by the water and amalgamation of dirt / hair.

      Once the extra water is down the drain we tapped the tank on the trash can until the hair / dirt / debris clumped fell out. We didn’t need to use our hands or any tool to get the dirt out.

      Let me know if you have any other questions.

    • I dump the entire tank down the toilet. If you are worried about pet hair clogging your toilet, empty the tank more often as to avoid clogs. I have a husband who works construction, who often brings work home, pomeranian, ragdoll (very long haired cat) and a short hair cat and have never had an issue with my loo. Hope this helps!

    • Toilet may be fine for some smaller debris.

      For larger stuff you’re probably better off just bagging it up and throwing it in the trash.

  17. I bought a Crosswave couple months back and I love it. One recommendation is replacing the existing filter with a filter that can be washed throughly with ease for the following reason:
    After each use, I wash the filter with soap and dry for at least 24 hours then reinstall the filter to its location. Sometimes, I smell the odor come from the vacuum, investigation found the filter has a lot of cruds and these cruds can not be cleaned because of their location.


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